Coronavirus Resources


  • Healthcare Workers Access to Childcare 

    As you may be aware, New York State wishes to assure that all health care workers (essential employees and first responders) have prioritized access to quality childcare. In partnership with the Oswego County Office of Family and Child Services, I wish to share this link, which will allow families to complete an information sheet that will assist locating appropriate child care. If you are a health care worker or first responder and need child care, please complete the form so you will know what is available to you and know that the Child Care Resource and Referral Office of Oswego County is here to assist you!

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  • FAQs

    This guidance is subject to change based on evolving information. Additional resources can be found on the right side of this page or on the CDC's Frequently Asked Questions and Answers webpage.

    What about feeding children during an extended closure?

    I am pleased to inform you that the district has plans in place to feed any students aged 2-18 years old and anyone with special needs up to age 25 years old.  The district will be delivering food (breakfast and lunch) to the doorstep of families who register.  Food deliveries will take place on Mondays, Wednesdays and Fridays between Wednesday, March 18th and Friday, April 3rd.  Food will be delivered on these days between 9:00 – 11:00 a.m.  To register for this food delivery, please do one of the following:

    For families who already receive weekend food bags from Erin’s Angels, these bags will be delivered on Friday each week.  If at any time you or your family need food, please contact Sheila Dion at 315-399-6602 or

    What is the role of schools in responding to COVID-19?

    As an educational institution, our proactive and reactive measures to COVID-19 must be informed, logical and proportionate to the risk. We are working with local health departments and understand that we have an important role in slowing the spread of diseases to help ensure students have safe and healthy learning environments. As a precautionary measure, we will be closed until at least April 14.

    What events have been canceled?

    The following events have been canceled through April 14, 2020.

    • All school and all extracurricular activities
    • Any large gathering held indoors / outdoors that includes:
      • 500+ people – or - 50% of the venue capacity if the facility holds less than 500 people. 
      • This includes district and non-district gathering, concerts, events, meetings, programs, etc.

    Why is the PCSD implementing these measures?

    We have been working in collaboration with local health authorities and experts in the field, and are grateful for their guidance. Containment and isolation have proven to be the best method in slowly the spread of this illness. According to the CDC, "The U.S. has been implementing an aggressive containment strategy that requires detecting, tracking and isolating all cases. Our travel notices are changing almost daily. We’ve also enacted the first quarantine of this scale in the U.S. and are supporting the state department and HHS in repatriating citizens from high-risk areas. We are doing this with the goal of slowing the introduction of this new virus into the U.S." 

    How do I talk to my child(ren) about COVID-19?  

    Remember to first listen to what they’ve heard and how they’re feeling, and then correct potential misinformation (refer to the Centers for Disease ControlNYS Department of Health and/or Oswego County Health Department for accurate and up-to-date information). You can also review preventative measures such as those listed above.

    This link includes some great tips on “Talking to Children About COVID-19 (Coronavirus)”

    Families may also appreciate visual resources, like this child-friendly comic from National Public Radio.

    What is the plan to keep our students learning while school is not in session?

    Our teachers are working very hard to prepare instructional materials for students.  Each school will have a pick-up location ready for parents or students to come to school to pick-up their work.  Pick-up location will be open on Wednesday, March 18th from noon – 6 p.m. as follows: 

    • MAM Elementary School – Intermediate Cafeteria (access through back entrance only)
    • EJD Middle School – Front Foyer
    • JCB High School - Gymnasium

    Instructional Materials not picked up will be delivered to students’ homes on Friday, March 20th or Monday, March 23rd (depending on the amount needed to be delivered). 

     Can students access the building during the period of closure? 

    If your child(ren) has left something at school that he / she needs to pick up, please contact the school’s main office to make arrangements to pick up the item(s) during the week of 3/16-3/20. Schools will be off limits to students after this week. 

    Are additional cleaning protocols being instituted in schools?

    The state DOH has provided Interim Cleaning and Disinfection Guidance for Primary and Secondary Schools for COVID-19 from the New York Department of Health. PCSD is in the process of deep cleaning and disinfecting all of our schools and district buildings.  This includes high-risk locations, lunchrooms, health offices, and high contact surfaces (light switches, handrails, doorknobs and handles)

    What about cleaning protocols on buses?

    In accordance with the state's guidance mentioned above, the district is cleaning frequently-touched surfaces, including those on buses.

    What is the role of parents and caregivers in responding to COVID-19?

    Know the symptoms of COVID-19 and monitor your child's health closely. If your child exhibits symptoms of the illness, keep him/her home from school and notify the school immediately. School districts in New York State are required to isolate and send home any person who presents flu-like symptoms. Additionally, model basic hygeine and healthy lifestyle practices for protection. This includes thorough handwashing (for at least 20 seconds multiple times per day); coughing/sneezing into your elbow; and discarding tissues immediately after use.

    How is the PCSD planning to engage in ongoing communication with staff and families?

    The Phoenix Central School District will continue to update these FAQs as new information arises, and will alert the community about the updates using our Blackboard messaging system and our social media accounts.

    Sources consulted:
    New York State Department of Health
    New York State Department of Education
    Centers for Disease Control and Prevention